Getting Treatment

Financial Information

Payment for Services

Prior to admission, your Admissions coordinator will work with you to create a payment contract for services to be provided. The patient or patient’s guarantor is responsible for payment.

We safeguard the medical, insurance and financial information related to all patients, their families and/or guarantors.
For more information, please call us at 713-275-5400.

We help families get maximum reimbursement from insurance companies and assist with single case agreements for out-of-network benefits. Each insurance plan’s criteria for eligibility for psychiatric or behavioral treatment is different. We encourage you to contact your insurance carrier to learn about your benefit coverage and criteria for inpatient treatment. Our Utilization Review professionals will gladly support individuals who are admitted as they attempt to collect any out-of-network reimbursement.

Please keep in mind that Menninger cannot work with an insurance company to preauthorize care before admission because our physicians aren’t able to fully assess a patient before the completion of the psychiatric evaluation. It may prove helpful to ask your referring clinician to attempt to preauthorize admission before the patient’s arrival.

Financial Assistance

The Menninger Clinic is committed to providing medically necessary care, at no cost, to individuals who qualify for financial assistance according to our Financial Assistance Policy. Additional information and a list of the qualified services are available in The Clinic's policy.


Individuals who are seeking, or who have received, medically necessary care as defined in the Financial Assistance Policy may apply for financial assistance by completing the appropriate application below. Other relevant documents are also provided:


These documents are available in other languages upon request.


Obtaining a Printed Application or Additional Information

For a printed application or more information, write the Admissions Office at the address below or call 713-275-5400:


Admissions Office

The Menninger Clinic

12301 Main St.

Houston, TX 77035

Attn: Financial Assistance


Community Health Needs Assessment

To learn more about Menninger's Community Health Needs Assessment, visit our Community Engagement page.

Cashier Services

For our patients’ convenience, we offer cashier services during specified hours Monday through Friday. The guidelines are:

  • The limit for cashing patient checks is $100 per week unless otherwise approved by program staff. Upon discharge, the limit is $200.
  • Amounts deposited to the cashier over $100 will be given to the patient as an IOU and can be withdrawn weekly.
  • Any amount of cash more than $100 that patients admit with will be deposited into the Menninger bank account for safekeeping and will require 48 hours to retrieve from the bank.
  • Upon discharge, any amount over $200 will be returned to the patient in the form of a check, not cash.